Effective Date: 09/10/2025
Fresh Start Healthcare, LLC (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share your information when you access our website https://www.freshstarthealthcare.com (“Website”) and when you enroll in our courses or use our services.
1. Information We Collect
We collect the following types of personal information:
a. Information You Provide Directly
When you register for a course, contact us, or sign up for updates, we may collect:
- Full name
- Email address
- Phone number
- Mailing address (if applicable)
- Payment information (processed securely through third-party services)
- Professional credentials or certifications (as required for course prerequisites)
b. Information Collected Automatically
When you visit our Website, we may automatically collect:
- IP address
- Browser type and settings
- Device type
- Pages visited and time spent
- Course progress and usage data (for online learning)
We use cookies and similar technologies to enhance your experience. You may disable cookies in your browser settings, but some functionality may be limited.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our courses and services
- Communicate with you (course updates, reminders, support)
- Process payments securely
- Verify eligibility for courses (including prerequisites)
- Improve our Website and services
- Comply with legal obligations
We do not sell your personal information to third parties.
3. How We Share Your Information
We may share your information with:
- Trusted third-party service providers (e.g., payment processors, learning management systems) who help us deliver our services
- Government agencies or regulatory bodies, if required by law
- Accrediting bodies (if applicable), for certification or continuing education verification
All third parties are required to maintain the confidentiality and security of your information.
4. Data Storage and Security
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse.
However, no method of transmission or storage is 100% secure. By using our Services, you acknowledge and accept this risk.
5. Your Choices and Rights
You have the right to:
- Access the personal information we hold about you
- Correct or update your information
- Request deletion of your data (subject to legal and contractual obligations)
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at: services@cpr-bofa.com
6. Children’s Privacy
Our Services are not directed to individuals under the age of 13, and we do not knowingly collect information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete it.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before submitting any personal information.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Fresh Start Healthcare, LLC
Email: services@cpr-bofa.com
Website: https://www.freshstarthealthcare.com
Location: Virginia, USA